Refunds & cancellations:
Our policy states we do not give refunds for cancellations. We will happily reschedule your picnic with 72 hours notice, less than 72 hours requires a 25% fee. We offer a reschedule date for up to 6 months after your original booking date.
We monitor the forecast the day of your picnic, if the chance of rain is too high we will not set out our supplies. Rescheduling due to bad weather is free of charge. We can also move your picnic indoors or on a covered patio per your request.
When choosing a beach location please be aware wind speeds of 15mph & over do not always allow for us to put out all of our supplies including the umbrella and teepee tent, and can sometimes cause sand to blow onto the table. If you choose to move forward with the beach location during this wind speed we are not responsible for the outcome of your picnic and will not reschedule after the picnic is set up.
Parking & location entrance fees:
If you choose a beach or park location with an entrance fee you will be required to pay that fee for our employee to enter.
A Picnic Affair, LLC does not sell or provide any alcohol. We are not liable for any possession of alcohol, what you bring to your picnic is up to your discretion and we are not responsible for any consequences.
Please make sure you arrive on time for your event as someone will be waiting upon your arrival. You get the picnic for a total of 3 hours. Your booking time starts at the agreed upon time and not at the time you arrive.
If you wish to leave earlier than your booking time please contact us 30 minutes prior. Please do not leave your picnic unattended until our team arrives to clean up, you are responsible for our stuff until we arrive.
Damaged/ lost or stolen property:
You will be liable for any damaged or lost property and will have to pay a fee of the value of the damages.